Delivery Information


While we do ship to other countries, all prices displayed on this website are shown in GBP (£). If you are ordering from another country, please bear in mind you may be charged extra. The Tourist Information Centre assumes no responsibilities for extra charges incurred from buying with other currencies.

Payment Information

Credit and Debit cards are accepted as forms of payment on the store. Payments are processed by PayPal, however an account is not needed to complete the order.

Your statement will appear as ‘PAYPAL *BSTCOUNCIL’

Shipping Information

Delivery is carried out by Royal Mail for UK Deliveries.

The following postage options are currently available and prices depend on weight.

  • First Class Standard Post
  • First Class Recorded Post
  • Second Class Standard Post
  • Second Class Recorded Post
  • International Deliveries will be sent via Airmail

Pickup From Store

If you select “Pickup From Store” at the checkout, you may collect the item from the Tourist Information Centre once the payment has been processed. You will need to print and bring along the confirmation of payment email that you received once the payment was processed as proof of purchase.