In light of the coronavirus (COVID-19) outbreak we have compiled a list of helpful organisations.


East Herts District Council- responsible for council tax, housing, benefits, business relief, waste collection


Hertfordshire County Council- responsible for social and adult care, schools, Childcare and family centres, recycling centres (tips), Health and wellbeing services

Trading Standards 
If you see a business open that you think should be closed please call 0808 223 1133 


Government Advice - Coronavirus information and updates from the Government (guidance from the government is updated every day)


Free School Meal Voucher


Citizen advice bureau - general helpful information about coronavirus


NHS - advice about coronavirus symptoms and what to do if you or someone in your household has coronavirus


If you’re extremely vulnerable because of a medical condition and need help to get care or essential supplies like food you will need to join the list being complied by the Government


Hertfordshire Growth Hub - Business support,SG6D,55...


Bishop's Stortford BID


If you do not feel safe in your home:

The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247


Meals on wheels - there a service where you can readymade meals delivered


Apton Day Centre Bishop’s Stortford - A centre for the elderly and vulnerable now closed but are organising meals and shopping drop off

They are organising meal drop offs


Residents can obtain information including phone numbers for assistance they may require. Residents requiring help will need to register on-line or have someone do it for them after which Herts Help will triage callers to determine their individual needs including medical, telephone befriending, shopping & meals. The Apton Centre is cooking & distributing meals to our customers & will continue to do so.

Services run through operation community
Befriending service 01279 942 025
(8:00am - 8:00pm everyday)

Shopping 01279 942026
(10:00am - 3:00pm everyday)

General enquries 01279 504748
(9:00am - 1:00pm Mon - Fri)

Herts Help

They are also organising meal, shopping and prescription drop offs


Day Services

Someday services are also open and may be able to help


Mental Health Advice



If you would like to volunteer to help with the coronavirus outbreak visit:

Anyone currently using a social care service should expect that to continue, however they should speak to their care provider first or call on 0300 123 4042 for other urgent care needs.

Frequently asked questions for people with care and support needs can be accessed online, 


East Herts District Council will be providing accomadation for all rough sleepers. Bishop's Stortford nigh shelter is now closed, however if you someone comes to you stating they are homeless you can call 01279 651 671 and leave a message 


Travel (30/3/2020)
Several operators have changed their timetables. Below is the information as of 30/3/2020, we will update this information as regularly as possible but information is subject to change. Please check with travel operators if you need to travel. Please only travel if you are making an essential journey.


308/309 - Stansted Airport to Thorley Park via Bishop's Stortford
Mon - Fri - Hourly
Sat - Hourly
Sun - Hourly

311 - Bishop's Stortford to Stortford Fields
Mon - Fri - Hourly
Sat - Hourly
Sun - No service

508/509/510 - Harlow to Stansted Airport via Bishop's Stortford and Sawbridgeworth
Mon - Fri - Hourly (510 only)
Sat - Hourly (510 only)
Sun - Hourly (510 only)

For full timetables please click the link below:

Stephensons of Essex
301 - Bishop's Stortford to Saffron Walden.
Regular service will continue.

For more Stephenson's timetables please click this link:

Trusty Bus
351 - Bishop's Stortford to Hertford
Updated timetable linked here:

For more Trusty Bus timetables please click this link:

Richmond Coaches
386 - Bishop's Stortford to Stevenage/Braughing
No update as of yet. Timetable linked here:

Please check Richmond coaches website for updates:

Galleon Travel
No update as of yet. Timetable linked here:

No update as of yet. Timetable linked here:

Please check Galleon Travels website for updates:

Greater Anglia

Liverpool Street - Cambridge (via Bishop's Stortford) - Hourly
Stansted Express (via Bishop's Stortford) - Hourly

Please see the timetable linked below: