Bishop's Stortford Town Council

A GUIDE TO BISHOP'S STORTFORD FOR VISITORS WITH DISABILITIES

Bishop's Stortford Tourist Information Centre has compiled an information pack for visitors to Bishop's Stortford with disabilities.

The pack contains useful information about the town and our local area including:

• Accommodation
• Eating Out
• Leisure Facilities
• Car Parking
• Public Toilets
• Attractions
• Shopping Facilities
• Local Transport
• Induction Loop system in place

Please contact us and we would be very happy to supply a pack free of charge

Bishop's Stortford Tourist Information Centre
The Old Monastery
Windhill
Bishop's Stortford
Herts
CM23 2ND

Telephone: 01279-655831 Fax: 01279 653136
E mail: tic@bishopsstortford.org

Car Parking

Disabled Bays are available in the following East Herts District Council Car Parks:

• The Causeway
• Link Road
• Crown Terrace
• Jackson Square
• Elm Road

Parking is free at all East Herts District Council car parks when a valid disabled badge is displayed. If no disabled bay is available you may park in any bay. For further information call 01279 655261 and ask for the Parking Office or email parking@eastherts.gov.uk

Public Toilets

There are 2 dedicated disabled units in the town centre. These are accessed by RADAR key.
(available for sale from the Tourist Information Centre or East Herts District Council Offices at £2.50).

• Riverside Walk
• Castle Gardens

Leisure Facilities

Grange Paddocks Swimming Pool and Gym,
Rye Street - Tel: 01279 652332

•	All facilities on one level with ramps and an automatic door from car park
•	Disabled changing area
•	Hoist available for entry/exit of the pool for lessons and public swims

Empire Cinema
Anchor Street - Tel: 08714 714 714

•	Foyer/screens on first floor accessible by lift or escalator
•	All screens have bays for wheelchair users
•	Sound induction loop in all screens for hearing impaired (hearing aid users)
•	Occasional subtitled films available
•	Disabled toilet facilities

Lakeside Superbowl
Anchor Street - Tel: 01279 755204

•	Ground floor access with ramps throughout the complex up to bar and lanes
•	Ball ramps available

LOCAL SERVICES

Bishop's Stortford Library
6 The Causeway - Tel: 01438 737333

•	All facilities on one level with an automatic door
•	RADAR toilet available with ramp access
•	All shelves accessible by wheelchair
•	Lowered counter
•	'Assisted Technology' computer available for those with special needs - roller ball mouse, larger screen, adjustable height desk/screen

Bishop's Stortford Tourist Information Centre
Tel: 01279 655831

•	All facilities on one level
•	Assistance available with door (bell)
•	Lowered counter
•	Induction Loop system in place

Local Transport - Rail

Bishop's Stortford Railway Station - Lifts available to all platforms

Disabled persons helpline 08457 81 89 19 will advise on disabled facilities throughout your journey and arrange help when necessary (please give at least 48 hours notice if possible)

Textphone helpline 08457 12 59 88

National rail enquiries (timetables)
textphone service 0845 60 50 600

Local Transport - Bus

For availability of low entry buses contact the bus operator, details available from:

Intalink traveline
Tel: 0871 200 2233

(Minicom 01992 588658) - who will also provide timetable information.

Local Transport - Taxis with wheelchair access

Associated Taxis Bishop’s Stortford Tel: 01279 655666
www.associatedtaxis.com

Acme Transport Services Takeley Nr Stansted Airport
Tel: 01279 647764
www.acme-transport.com

Useful Websites

Local canal boat project - canalboat.org.uk
Available to community groups and people with disabilities

Disability rights commission - www.drc-gb.org

Hertfordshire Action on Disability - www.hadnet.com
Operate a 24 hour wheelchair accessible transport service for people with disabilities

Disability Information Service for Hertfordshire
(DISH) - www.dish4info.co.uk
A single access point for advice and information in Hertfordshire

Holiday Care - www.holidaycare.org.uk
The UK's central source of holiday and travel information for disabled people

Holidays for All - www.holidaysforall.org
Offers accommodation throughout the UK and overseas for people with disabilities and sensory impairments, their friends and family

Royal Association for Disability and Rehabilitation
(RADAR) - www.radar.org.uk
A national campaigning and advisory body on disability

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Email: info@bishopsstortfordtc.gov.uk